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Frequently Asked Questions

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

Account Questions

May I Open Several Accounts In Your Program?

No. If we find that one member has more that one account, the entire funds will be frozen.

How Can I Change My Password, E-mail address or cryptocurrency accounts?

You can change your password directly from your members area by editing it 'ACCOUNT SETTINGS'.

What If I Can't Log Into My Account Because I Forgot My Password?

Click forgot password link, type your username or e-mail and you'll receive your account information.

Can I Make An Additional Deposit To Account Once It Has Been Opened?

Yes, you can but all transactions are handled separately.

Who Manages The Funds?

These funds are managed by a team of investment experts.

Does A Profit Paid Directly To My Currency Account?

No, profits are gathered on your DBT account and you can withdraw them anytime.

Investment Questions

How Do You Calculate The Interest On My Account?

Depending on each plan. Interest on your DBT account is acquired hourly and credited to your available balance hourly itself.

How Can I Make A Spend?

To make a spend you must first become a member of DBT . Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.

As a sponser, what are the benifits to me?

An amazing offer to the sponsor that, in addition to 5% spot commission, a bonus deposit will be credited to to you according to direct referral's investment.

Level 1: 50%
Level 2: 25%
Level 3: 12.5%
Level 4: 6.25%
Level 5: 3.12%
Level 6: 1.50%
Level 7: 0.75%
Level 8: 0.37%
Level 9: 0.18%
Level 10: 0.09%

Note: Bonus deposit will be added to appropriated plan according to the % amount. It will be displayed in your 'MY DEPOSIT' page within 24 hours automatically. No need to communicate regarding bonus deposit.

Can I Do A Direct Deposit From My Account Balance?

Yes! To make a deposit from your DBT account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Withdrawal Questions

After I Make A Withdrawal Request, When Will The Funds Be Available On cryptocurrency Account?

All withdrawals are processed within 3 hours (after 3 confirmations).

How Can I Check My Account Balances?

You can access the account information 24 hours, seven days a week over the Internet.

Any deposit / withdrawal fee?

Yes. DBT have 0% deposit fee & 2% withdrawal fee to maintain transaction fees.

Did Not Find The Answer For Some Questions?

We tried to give much more information as possible so you could find the answer about your question. In case you do not find the answer to some questions, you can always contact support, where specialists will answer to any your question. Also we will take into consideration all your advices, offers and comments for improvement and development of the program.

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